Shipping policy

Shipping & Fulfillment Policy

At Always Canadian (alwayscanadian.shop), our apparel is proudly printed and embroidered to order so we can offer vibrant character artwork, heavyweight heritage fabrics, and family-wide sizing without wasteful overproduction.

1. Where Your Order Is Made & Fulfilled

  • Canadian Domestic Fulfillment (Ontario, Canada): The majority of our core tees, hoodies, heavyweight crewnecks, kids' tees, baby bodysuits, and dad hats are printed and fulfilled right here in Oakville, Ontario, Canada—meaning fast domestic delivery across Canada and zero surprise customs or duty fees for Canadian families.
  • Specialty Knitwear & Embroidery Partners: Select specialty items (such as our jacquard-style knit sweaters and custom multi-stitch embroidered headwear) are fulfilled via our partner studios in North America and internationally.

2. Production & Handling Time

Because each garment is custom crafted when you place your order, please allow 2 to 4 business days for printing, embroidery, quality inspection, and packaging before your parcel ships.

3. Estimated Delivery Windows

Once your order ships, you will receive an automated shipping confirmation email with a live tracking link:

  • Canada (Standard Tracked Shipping): 3 – 7 business days after production (2 – 4 business days in Ontario & Quebec; 4 – 7 business days for Western, Atlantic & Northern Canada).
  • United States (Tracked Cross-Border / Domestic): 4 – 8 business days after production.
  • International Destinations: 7 – 14 business days after production depending on local customs clearance.

4. Split Shipments

If your order includes both an Ontario-printed garment (e.g., an AC Beaver Graphic Tee or Crewneck) and a specialty embroidered or knit piece (e.g., an Embroidered Pom-Pom Knit Toque or Iconic Striped Sweater), your items may ship in separate parcels at no extra shipping charge so your items arrive as quickly as possible. You will receive tracking numbers for each parcel.

5. Lost, Stolen, or Delayed Packages

If your tracking link shows no movement for more than 10 business days, or if your parcel arrives damaged in transit, please email us at info@alwayscanadian.shop within 30 days of the estimated delivery date and we will send a replacement or issue a full refund right away.